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What we do
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Could Your Local Station Win Britain’s Most Life-Changing
Station?
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Rail industry launches real-time disruption maps across Britain to keep customers moving during unexpected delays
View our media centre
04
Dec
International Day of Persons with Disabilities
On International Day of Persons with Disabilities, we are celebrating the collaboration with customers and advocacy gro…
08
Oct
Black History Month across the rail network
To celebrate Black History Month this October, Rail Delivery Group’s race equality network…
22
Feb
Committed to improving the UK’s trains
Over the last decade, more than half of all passenger trains have been replaced or refurbished to make journeys m…
07
Nov
Committing to change: creating a diverse and inclusive culture
Last month, many organisations celebrated Black History Month through several educational events, with the key theme…
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Rail Staff Travel home
Status Pass Renewal 2026
16 January 2026
This news item applies only to safeguarded staff who entered rail service on or before 31 March 1996 and hold a Status Pass. The preparations for t…
14
Jan
Guide for Widows and Widowers
We have produced a guide aimed at those who are recently widowed and who have been in receipt of a Staff Travel Card as…
13
Jan
Changes to FIP on the Paris Tramway
FIP facilities are no longer valid on any Paris Tramway line. The information for France has been updated in the Travel…
07
Jan
Seat reservations on EMR Intercity services
During the roll-out of the East Midlands Railway Class 810 Aurora trains, specific seat reservations have been suspende…
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Approved Codes of Practice and Guidance Notes
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pdf
RDG-OPS-BWV: RDG Body Worn Video Guidance Best Practice Note BWV Issue 1
( pdf )
(1060 downloads)
04th Jan 2023
pdf
ATOC/ACOP015 Passenger information during disruption (Issue 4) (2)
( pdf )
(1985 downloads)
08th Jul 2014
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